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MARCH 2007

Making Safety Incentives work

In an ideal workplace people would behave safely all of the time because they want to, not because they have to. They would always be conscious of safety and they would never take an unsafe shortcut or put themselves at risk. As a result, personal injury on the job would be a rare event.

In reality, people are often motivated to behave unsafely because at risk – behaviour can make a job faster, easier or more comfortable to perform. Before designing or implementing a safety incentive program, it is important to understand how an incentive reward process can overcome these temptations and increase people’s motivation to behave safely.

 

Motivating Safe Behaviour:

Reducing injuries in the workplace depends upon changing the natural relationship between safety behaviours and their consequences. To change the equation and increase the motivation to behave safely, extra or extrinsic consequences are added. There are three ways to do this.

   
Increase the negative consequences of at risk behaviour
  Disciplinary Procedures, including termination of employment, are extra negative consequences. They are penalties, added to make the negative consequences of at risk behaviour more powerful that the natural rewards.

They increase the motivation to behave safely by making at risk behaviour more costly.
 
Increase the positive consequences of safe behaviour
  Rewards for good safety performance are provided to increase the benefits of safe behaviour. They create extra, positive consequences to complete with the natural rewards if at risk behaviour. The more the reward is valued the more important it is to people, the more power it will have to motivate safe behaviour.
 
Incentive and rewards:
  A safety incentive program is designed to increase the motivation to behave safely by promising a positive consequence – a reward – for behaviour that will improve safety performance.
 
 
The motive is the activator. It directs the desired behaviour by promising, in advance, that a reward will be earned if the target behavior occurs.

The reward is the positive consequences. If people value the reward and believe they are able to earn it, they will be motivated to perform the safe behaviour.

 
 
To follow: Rewards versus Penalties.